What Types of Homeowners Insurance Policies Are Available? Last 4 digits of card. Visit StubHub for a breakdown of how their fees are calculated. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. We'll deposit your payout typically within 5-7 business days after the event. Copyright, Trademark and Patent Information. . I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. In fact, we can help you request fee waivers for any company. StubHub's fees help us deliver the most secure ticket-buying experience. But why is insulin so expensive in the first place? One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. Is a Chargeback Different From a Refund? In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. If theres enough info, they can steal your card or even your identity. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. investors Many people dispute credit card charges for services not rendered. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). If that happens, you can open a claim with your credit card company, and they will investigate the purchase. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. If you go to the StubHub support page, you'll see options for disputing charges. I bought it for Sept 2020!!! In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. If you choose to absorb the fees, you keep$99.1. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. A chargeback occurs when you successfully dispute a charge on your credit card. event advertising In fact, they can even reverse a payment (to some extent). StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Create an account to follow your favorite communities and start taking part in conversations. Copyright 2018 - 2023 The Ascent. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. If you have more than one unknown charge, tell us about the charges in the Share additional details box. Eli Lilly announced a cap on insulin costs. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Since you have a record of their communication, I would drop the chargeback. [4] In 2007, StubHub was acquired by eBay for $310 million. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." Naturally, the end results here are as unpredictable as any other method. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. As you might expect, StubHub charges a fee for its services. Jonas Brothers Once your event is registered in the system, youre ready to sell tickets on StubHub. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. But, you can have important data stolen even without those other scams. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Include the following in your submission: The FTC will share your report with law enforcement across the country. Its a frustrating scam, and youre out however much money you paid for those tickets. eventbrite Nevertheless, there are a few ways that you can reduce the amount you pay in fees. And if so, you may be curious about StubHub if you've never used it before. Danielle is the author of this solution article. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. Through it all, Marketplace is here for you. We don't accept cash or checks. The seller would net $85." Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Were You Scammed with Ticketcity Fake Tickets? They also get to itemize how those prices are calculated. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. ticket price Should i cancel my card? Evermore Payouts delayed. While StubHub's fees may have been high, at least they were consistent. Does canceling the card work. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. While StubHub is a legitimate company, it has a few problems. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. Yes Commands: !ShakespeareInsult, !fordo, !optout. You didnt purchase your tickets using StubHub. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. If you purchased your concert tickets . And if you're buying tickets, look at various sites to see which one has the best price. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. Musicians can get sick and sporting events can get canceled. According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago 3. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. traditional marketing In other words, tickets that havent gone on sale yet arent allowed. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. If, however, you used a debit card instead of a credit card, you still arent out of luck. Given everything I've read on here, this seems way too good to be true. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. But after that, you can be pretty confident the money is yours to keep. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. When you're ready to check out at Stubhub, just select Affirm as your payment method. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. We certainly hope they do. Fake Snapchat Accounts: What Is the Point? This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. But people want their cash back now. I also sent the dispute letter to their legal department. The person contacting you asks to confirm your account or payment information. Did you drop the chargeback? Which card has the best reputation for backing us up from the beginning? Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. event planning And that's it! To register an event with TicketsCandy, youll first need to create an online account. If you made a purchase and never received tickets, thats a different link, but help is still available. Is it Safe to Buy Tickets on StubHub? We rely on your financial support to keep making that possible. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. How long do StubHub refunds take? 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