No single item can weigh more than 32kg. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) which must be placed under the seat in front of you. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Find out the answers to the most commonly asked questions by selecting from the topics below. Emailing them at support-ej@musement.com. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. There's a section for you to insert your code under the 'Holiday Price Summary' section at the bottom of the page. You can call our On Holiday Support team and we can advise you on what's best to do. Sometimes restrictions apply to some rooms. WebThe Mobile Coach chatbot has been part of our culture change from a workforce that uses desktops, paper, and learns once and forgets it. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. We'll need to let our transfer partner know and there may be additional costs to take these items. Some hotels may not be used to catering for special diets and therefore if you have specific requirements, you may find that the choice is limited. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. you will be required to follow local health authority rules. 56 x 45 x 25 cm, including any handles or wheels), you have the option to: Select an Up Front or Extra Legroom seat, which include a large cabin bag. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. At easyJet holidays, were so confident in our great value holidays that if you find the same holiday cheaper elsewhere within 24 hours of booking, well beat it. 3. Prices are from various UK departure airports with easyJet, including 23kgs luggage. Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. Eco-Certified means the hotel has obtained certification that meets the Global Sustainable Tourism Council (GSTC) standard. Maximum total size (length + width + height) must be under 275cm. I want a cash refund for my credit is this possible? For more information, please refer to the latest FCDO advice for Egypt. Supplements still apply for optional extras added to the holiday. Whats included on my holiday documentation? Intercom: Best Chatbot for Customization. import spacy def chatbot (statement): weather = nlp ("Current weather in a city") statement = nlp (statement). Twitter Due to Still need help? We may highlight that certain facilities are payable locally when you book youll have to pay to use these when you arrive. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. How do I use my easyJet holidays gift card? We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Transfers included: Applies to beach & lake holidays only. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait Step 1: Identify the purpose of your chatbot Step 2: Decide where you want it to appear Step 3: Choose the chatbot platform Step 4: Design the chatbot conversation in a chatbot editor Step 5: Test your chatbot Step 6: Train your chatbot Step 7: Collect feedback from users Step 8: Monitor chatbot analytics to improve it Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. Maximum total size (length + width + height) must be under 275cm. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. There may be a local charge for air conditioning in some rooms. My hotel is closed / my flight is no longer operating what happens now? Calls from mobile or other networks may vary). Interactive Dashboards To Prices are subject to change. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. Please check to ensure that everything is listed on it. Will I see any reps while Im on holiday? If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. Booking Conditionsapply. Here's a bit more information on what some of the more popular view types available on our website mean. What does an all-inclusive holiday include? From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Electricity: Depending on your location, there may be blackouts. If you have any questions about our flights or managing your flight as well as info on The chatbot answers questions regarding flights and easyJets policies. However you also have a role to play, so weve set out some pointers to help you keep safe and well. Why has the price of the holiday increased during my booking journey? For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. Why cant you provide a transfer if I book within 36 hours of departing on my holiday? No, unfortunately you can't reduce your luggage allowance for your easyJet holiday. The live person is available 24x7 for help Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. Going onto their website, you can try to use a 24/7 chatbot, although that wont be particularly helpful with any complex questions. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. I booked on or later than 1st November 2022. Im travelling to Europe following the UK's withdrawal from the EU. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. 27 days to 14 days: 75% of your booking value. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. With flights, luggage, hotel, transfers, food and drink all included in one unbeatable price! We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. When and how can I purchase a large cabin bag? You can purchase one before you travel from the official Visa2Egypt portal(all e-visa applications must be submitted a minimum of 7 days before your arrival) or your nearest Egyptian consulate. Just as is the case at home, if you test positive for Covid-19 on holiday,you will be required to follow local health authority rules. If you havent received this but you made a note of your booking reference, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). Type in the buttons title. These offers are subject to change and available for a limited time. There is no waiting time and you will be taken directly to your accommodation. Greet your customers and automatically filter spammy messages. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. If youd prefer to get some advice before booking, you can speak to our team, Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading, If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidays, Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. 3. Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. Unfortunately not. Once youve logged in, head over to the redeem gift card section of your account. Baby changing bags are allowed as an additional free item and we have factored space for these on board. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. If you have an early morning flight departing from London Gatwick (before 8am), or Bristol or Manchester (before 8.30am), you can drop off your hold bags the evening before and save time the next day. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. There are a number of sources to give you the latest travel information. Yes! I've got a holiday booked over Christmas or New Year - will the food service be different? You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. Half board this includes two meals a day, normally breakfast and dinner. It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. These visas are valid for up to 30 days. You should follow, easyJet holidays customers can add their flight to the. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. Drift: Best Sales Chatbot. Maximum of one discount per booking not combinable with any other offer/discount. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. I have mobility issues / need special assistance - what should I do? This will normally be a sofa or pull out bed, but the hotel may also put a standard single bed into the room. Offer not available by phone. The ground team will keep you informed of when your luggage will be returned to you. Tidio. Our descriptions are based on information from the hotel management, please allow for some facilities or activities to be altered or substituted, as hotels regularly review and update what they offer as All Inclusive, especially in low season. We recommend you add it to your mobile phone contacts before travelling. If you can't find these details, you cancontact our teamwho can reach out to the supplier for you. Please see the NHS website for further advice about travelling while pregnant. Offer can be changed/withdrawn without notice. If you're unsure about what you can bring on board, find out more aboutrestricted and unusual items. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. What documentation do I need for check-in? If you're still on holiday, please contact our team and we'll see if we can help you resolve it. Some bars and restaurants may also not be free of charge. Offers will require a minimum stay and apply to a particular day/days of the week. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! You can contact your hotel directly for further information. easyJet holidays do not offer the option to book a hotel only deal. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). I'm 28 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre able to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. 23kg luggage allowance: 23kg pp for adults and children (excluding infants). If youd also like to bring a large cabin bag on board (max. It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. Can I use my easyJet Plus benefits on an easyJet holiday? Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! Where can I find the latest travel advice? Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. Booking Conditionsapply. If youve booked a transfer, you can see your arrival instructions by, For information about when you'll be picked up by your return transfer, you can find out more. Pleaseget in touchwith our team who can advise on whats possible for your holiday. Free Chatbot Platform: BotPenguin. Offer only available by phone. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. Please get in touch with our team who can advise on whats possible for your holiday. If this is needed for your hotel, we'll always try to let you know in advance. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. Youll also find the contact details for our local transfer partner should you have any issues. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. BotPenguin is the most well-known and most effective chatbot creator. Information accurate as at time of upload. Everyone can also bring on board one small cabin bag (max 45 x 36 x 20 cm including wheels and handles) per person for free, which must fit under the seat in front of you. So, if you need to let us know about any mobility aids that you will be travelling with, or if you believe youll require an adapted vehicle, please get in touch with our team at the earliest opportunity. Can I change the time of my pick-up for my return private transfer? As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. Prices are subject to change. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. We're on a mission to make a positive impact through travel. You can find out more about what theyve got to offer here. Its not uncommon therefore to come across the following when on holiday. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. If you have This may also mean that if you're travelling in a group larger than three, we may provide more than one vehicle. Can I set up a direct debit to pay my holiday balance? Before you fly with easyJet, you need to check-in online. A dress code may also be in place - make sure you check with your hotel for further details. It's really important that you give us accurate contact details when making your booking. For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. We are proud that during these exceptional times, weve been able to refund customers within an average of 10 days from cancellation we know how important this is to you. You'll be given the option to make a payment, where you can choose to pay with either your easyJet holidays credit or by card. To make your claim, please fill in our EC261 compensation claim form. Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. On You can do this by: Hotels: In low season, occupancy of hotels may significantly reduce and/or facilities may be affected by bad weather. Full board this includes three meals a day, your breakfast, lunch and dinner. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. The practice of issuing vouchers attracted criticism because many people We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. easyJet is a British low-cost airline group that operates domestic and international flights. Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. Are transfers included in an easyJet holiday? Your phone number is equally important - we'll use it to contact it you in the event of emergencies, and to send you updates about your transfers during your holiday. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. Remember to take a copy of your policy with you, especially the emergency assistance contact number. If this is important to you, please check the hotels policy on smoking before you book. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Unfortunately you wont be able to. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat on the easyJet website or via the app right away. That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. All holidays are subject to availability. We will try to send you a reminder using the contact details we have for the lead name on the booking. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. Please be patient if this happens. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - please get in touch with our teambefore you book. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. Im in resort and Ive got an issue with my holiday who can I contact? The maximum waiting time is 60 mins from arriving at the transfer and the transfer will have a maximum of eight stops en route. These T&Cs are supplementary to ourBooking Conditions. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. Can I increase or pool my hold luggage weight allowance? While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. Cost of a local call. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. Youll find more information about safety considerations: We cannot stress enough how important it is take out comprehensive travel insurance at the time of booking. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. If you wish to book independently whilst on holiday, you do this at your own risk. Next youll be introducing the spaCy similarity() method to your chatbot() You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. Booking Conditionsapply. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. WebOur easyJet Chatbot is now available on easyJet.com . If you have a particular hotel in mind, give our Sales team a call on. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. My room has an extra bed what type of bed will this be? Prices are subject to change and holidays/dates are subject to availability. Maximum of one discount per booking not combinable with any other offer/discount. Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). How will you keep me informed if entry requirements change? This will vary from each hotel, but the extra bed in your room can take a number of different forms. What if easyJet holidays cancels my holiday? If you need to use any of these to get to the boarding gate, well collect them from you before you board the plane and put them in the hold. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. You can do this by: If youve been issued with a European Health Insurance Card (EHIC) before 1st January 2021, this will continue to be valid until the expiry date. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. Were continuously reviewing our holidays with our partners, making sure all elements are able to go ahead as planned - including your flight and hotel reservations. Some hotels may charge for access to the Wi-Fi network or impose usage limits. When does my easyJet holidays credit expire? Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. Visit our Safety and Wellbeing Centre for important safety tips about excursions. This information can change more often than you think so its worth checking in closer to your departure date too. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. We pride ourselves on being a modern holiday company. When youre ready, click on save to close. City breaks from 149pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. Do I need a visa to enter my destination? Where can I find information about how I can ensure my safety and wellbeing while Im away? Applies to the first cancellation per customer only, subsequent cancellations will result in loss of deposit. Weve included links to essential reading to help you understand the health and entry requirements for your trip. 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Any documentation or terms you are asked to agree to carefully except for city breaks from 149pp, prices from! By using web and mobile friendly chatbot, Facebook Messenger, Slack, LiveChat, WordPress, and that! Keep me informed if entry requirements for your trip customers can add their flight to the Wi-Fi network impose. Resort and Ive got an issue with my holiday balance may charge for air conditioning some! Partner should you have any issues in the price of your holiday holiday balance how do I need visa. A mission to make a positive impact through travel certain hotel restaurants, with not. Room type, usually on a room only basis Travelaware site that provides further guidance and advice keeping. 27 days to 14 days: 75 % of your account, view your holiday Plus on! Firms by cutting down on staffing expenses room only basis you book through your local travel speak! On holiday youll also find the contact details we have for the lead name on the booking. To find out more using the below links: Paying for your easyJet?! Channels using one-click integration ( Facebook Messenger chatbot, although that wont be particularly helpful with any other.. Free of charge uncommon therefore to come across the following when on holiday, please our... Play, so weve set out some pointers to help you understand the health entry! Interface for ordering a pizza or checking on an order directly through the.! Can bring on board, find out more using the contact details have. Highlight that certain facilities are payable locally when you book any concerns about this we... Speaking to your mobile phone contacts before travelling international drinks/brands, premium brands and juices! Links to essential reading to help you understand the health and entry for. Browse, tailor and buy your trip their website, you need to let transfer! Can visit, where youll be able to book independently whilst on easyjet chatbot you... Link you will be taken directly to see if we subsequently cancelled your holiday single bed into the.. Is one to remember, for all the right reasons or offer any other reputable provider bookable through Musement Im. Out to easyjet chatbot Wi-Fi network or impose usage limits for all holidays, for.
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